Overview – Thursday – November 12

9:00am – 9:05am

WELCOME

A welcoming address from Brett Clark, chief executive, TAL Australia, co-founder with AIA of the Group Insurance Summit, now in its ninth year.

Brett Clark

Chief executive, TAL

Laurence Parker-Brown

Content producer, Conexus Financial

9:05am – 9:35am

THE FUTURE OF WORK: PERSISTENT CHANGE OR BACK TO NORMAL?

2020 has seen significant societal sacrifices in an attempt to mitigate the risks posed by SARS-Cov-2. This debate will explore whether the workforces can return to normal or if there should be permanent intrusions into the social contract such as constrained movement and perpetual social distancing.

Andrea Roberts

National head of leasing, Knight Frank

Lance Schembri

State manager employer engagement VIC/WA, Aware Super

Chair

Laurence Parker-Brown

Content producer, Conexus Financial

9:35am – 10:05am

GOVERNANCE ROADMAP: MEMBERS FIRST AND THE NEW PROVISIONS

The voluntary code of practice has established standards for the understanding, accountability and delivery of insurance benefits across the superannuation industry. This session discusses the developments in governance architecture and the impacts this will have on insurance offerings within superannuation.

Natalie Binns

General manager insurance solutions, REST Super

Princess Navarro

Head of insurance, Equity Trustees

Chair

Alex Proimos

Head of content, institutional events, Australia

10:05am – 10:35am

ARTIFICIAL INTELLIGENCE: BIG DATA AND SCALE

Technology continues to develop, enabling insurers and funds to increasingly deploy machine learning to assist members to understand their insurance coverage and the claims process. This session explores the advantages and challenges associated with an AI strategy in insurance.

Daniel Levy

Head solutions Australia & New Zealand, Swiss Re

Chair

Laurence Parker-Brown

Content producer, Conexus Financial

10:35am – 11:00am

BEHAVIOURAL ANALYSIS AND INSIGHTS

So much of nudging a community into safer actions is about communication and embedding better behaviours efficiently. This session discusses examples from health engagement and wellness studies.

Alison McLean

Head of behavioural research & development, AIA

Chair

Alex Proimos

Head of content, institutional events, Australia

11:00am – 11:45am

A BRAVE NEW WORLD OF SUPER: HYPOTHETICAL DEBATE

The immediate concern of limiting the damage of coronavirus has seen many areas of public life reviewed. This is true of superannuation as the budget unveiled further micro reforms, the increase of the SG stalls and employment structures evolve towards casualisation. This session considers whether the superannuation system needs to be re-designed to mirror a changing world.

Amara Haqqani

Director, insights and strategy, Milliman

Rob Prugue

Founder, People Reaching Out to People

Darren Wickham

Executive general manager - group life, TAL Australia

Chair

David Bell

Executive director, Conexus Institute

11:45am – 12:30pm

INSURANCE IN 2030: IS GROUP INSURANCE THE RIGHT ANSWER?

The world is changing swiftly as technology and demography turn societal structures upside down. This hypothetical debate considers the implications for group insurance as members increasingly work from home, the economy faces a protracted economic downturn and retirement is no longer a linear event.

Andrew Howard

Chief commercial officer, group life and investments, TAL Australia

Ben Walsh

Chief life insurance officer, AIA Australia

Chair

Colin Tate

Chief executive, Conexus Financial

12:30pm

BROADCAST ENDS