Overview – Tuesday – August 13

8:30am – 9:00am

REGISTRATION

9:00am – 9:15am

WELCOME

9:15am – 10:30am

THE ROLE AND FUTURE OF GROUP INSURANCE

This opening session will address the elephant in the room — the fallout from the Hayne Royal Commission and what is being done to address the issues. The session will cover the pending changes in the regulatory environment, the Trustee code, marketing, related incentives, commissions and fees and the appropriate member insurance coverage consistent with the Protecting Your Superannuation Package. Finally, the session will look beyond group insurance and discuss how insurance may form a larger part of a financial advice offering.

Andrew Boal

Chief executive, Rice Warner

Brett Clark

Chief executive, TAL

Phil Fraser

Chief of QInsure, QSuper

Damien Mu

Chief executive, AIA Australia

Paul Schroder

Group executive product, brand and reputation, AustralianSuper

Chair

Colin Tate

Chief executive, Conexus Financial

10:30am – 11:15am

FROM THE REGULATOR: IMPROVING THE DESIGN AND OPERATIONS OF INSURANCE

In this session we will hear how from the regulatory bodies on how they view the reshaping of the landscape in group insurance, policies that should have legislated key definitions, terms and exclusions vis-a-vis accessibility and the likely impact to pricing of such standardisation. We will also hear their expectations around disclosure, claims handling and remedies for breaches.

Alan Kirkland

Chief executive, CHOICE

Nick Kirwan

Senior policy manager, life insurance, Financial Services Council

David Locke

Chief ombudsman and chief executive, Australian Financial Complaints Authority

Adrian Rees

General manager, diversified institutions division, APRA

Chair

Colin Tate

Chief executive, Conexus Financial

11:15am – 11:45am

MORNING TEA

11:45am – 12:30pm

SUPERFUND MERGERS AND THE IMPLICATIONS FOR GROUP INSURANCE

This session will share insights and examples in dealing with the challenges and issues that arise with insurance as part of a superfund merger. This includes determining whether you should you have one or multiple insurers, the process of changing insurers, determining the level of insurance coverage, determining appropriate risk pools and minimising unintended impact to members.

Christine Dvoracek

Director, Transform Consulting

Angie Mastrippolito

Chief operating officer, NGS Super

Darren Stevens

Head of corporate superannuation, Mercer Australia

Chair

Andrea McDonnell

Senior consultant, Rice Warner

12:30pm – 1:00pm

PROTECTING YOUR SUPER (PYS) PROGRAM

Session description to follow

Martin Fahy

Chief executive, ASFA

Brannon Valmadre

General manager, Illuminate Communications

Chair

Colin Tate

Chief executive, Conexus Financial

1:00pm – 2:00pm

LUNCH

2:00pm – 2:30pm

BEYOND MEDICAL TREATMENT: SURVIVING CANCER AND DEVELOPING WELLNESS

More people are surviving cancer than ever before, with survival rates increasing from 48% to 68% over the last five years however many survivors do not reach their full potential as various symptoms, the side-effects of treatment, daily fluctuations in function, and the psychological and emotional impacts can make working difficult. This session will highlight the experience and success of Restore CaRe Positivum program, based on the combined experience of IPAR, Swiss Re, AIA Australia and Monash University, in supporting members to return to health and work following cancer.

Simonie Fox

Group insurance rehabilitation manager, AIA Australia

Dorothy Frost

General manager, research and innovation, MedHeath

Carly Van Den Akker

Head of life and health solutions, Swiss Re

Chair

Leigh Watson

Head of life and health client markets, Australia & NZ, Swiss Re

2:30pm – 3:00pm

THE POWER OF AN APP: THE EVOLUTION OF CANCERAID

This case study will showcase the evolution of innovative technology that formed the basis of the CancerAid app. This app and associated coaching program have been instrumental in delivering both clinical and economic benefits to insurers, employers and most importantly helping patients return to work.

Raghav Murali-Ganesh

Co-founder and president, Canceraid

Chair

Colin Tate

Chief executive, Conexus Financial

3:00pm – 3:45pm

MENTAL HEALTH: METHODS OF PREVENTION AND INTERVENTION

This session will examine the practical examples of strategies and techniques that are being used by experts and employers working to improve the mental health of their employees and reduce further adverse events.

David Beaumont

Medical director and chief executive, Fit for Work

Nicholas Glozier

Professor of psychological medicine, The University of Sydney School of Medicine

Alexia Houston

Head of insurance and risk, Clayton Utz

Geri Sumpter

Workplace engagement lead, Beyond Blue

Aaron Williams

Co-founder and chief executive, Mindstar

Chair

Colin Tate

Chief executive, Conexus Financial

3:45pm – 4:30pm

LIVING BEYOND DEMENTIA: CREATING LIFE WITH INSPIRATION, WORDS AND LOVE

This final session will share Kate Swaffer’s remarkable personal story and insight on being diagnosed with a rare type of younger onset dementia at only 49 and being advised by her health care professionals to get her end of life affairs in order and give up work and study. Kate is an incredible example of how an individual can continue to live a fulfilling life despite being handed a fatalistic view of her future has given her a strong purpose and passion.

Kate Swaffer

Academic, Author, Activist, 2017 Australian of the Year (South Australia), and Global Leader of the 2018 AFR 100 Women of Influence awards

Chair

Colin Tate

Chief executive, Conexus Financial

4:30pm

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