Overview – Tuesday – August 18

9:00am – 9:05am

Welcome

Opening address by co-founding event partner, AIA chief executive Australia and New Zealand, Damien Mu

Damien Mu

Chief executive, AIA Australia and New Zealand

9:05am – 9:55am

The coronavirus effect: the impact on life and what we have learnt

The public health challenge, economic upheaval and policy reactions from COVID-19 have disrupted society across all levels, processes and systems. This session considers the implications as employment, mental and physical health all suffer and how this relates to group insurance.

Stephen Kramer

Emerging risks research lead, Swiss Re

Princess Navarro

Head of insurance, Equity Trustees

Sally Phillips

General manager, health services, TAL

Lance Schembri

Victorian state manager, growth, business development, First State Super

Chair

Laurence Parker-Brown

Content producer, Conexus Financial

9:55am – 10:20am

Policy, regulation and the new terms and conditions

Insurance provisions within superannuation have changed with the crisis as issues around early access, PYS and new ASIC guidelines on TPD have arisen. This session will discuss the latest developments and what needs to be considered in this new environment.

Nick Kirwan

Senior policy manager, life insurance, Financial Services Council

Xavier O’Halloran

Director, Super Consumers Australia

Chair

Alex Proimos

Head of content, institutional events, Australia

10:20am – 10:45am

Pricing pressure: Ongoing affordability and sustainability

As the costs of group insurance increase, there is an increased focus on finding the balance between insurance needs and affordability. This session discusses the current positioning of funds and how they might address these conflicting requirements.

Jenni Baxter

Executive general manager insurance, Rice Warner

Richard Land

Head of insurance and pricing, AustralianSuper

Chair

Alex Proimos

Head of content, institutional events, Australia

10:45am – 11:15am

Navigating pain: Internal resilience and external support

Life delivers unforeseen challenges that have the potential to push us to the limits emotionally, psychologically and physically. This session dives into chronic pain research conducted within claims, how that has improved claims management practice and quality of life for customers.

Simonie Fox

National wellbeing manager, AIA Australia

Lorimer Moseley

Professor, University of South Australia

Chair

Laurence Parker-Brown

Content producer, Conexus Financial

11:15am – 11:45am

Healthy minds in uncertain times

The heightened risks associated with isolation, reduced incomes and physical health challenges have exacerbated the mental health challenge across Australia. This keynote explores the challenges posed and solutions available.

Georgie Harman

Chief executive, Beyond Blue

Chair

Colin Tate

Chief executive, Conexus Financial

11:45am – 12:15pm

Insurance in the limelight: Enhancing education and engagement

Group insurance continues to come under scrutiny from various groups. This session discusses the challenges involved in both engaging and educating members on the system-wide benefits of group insurance.

Brett Clark

Chief executive, TAL

Damien Mu

Chief executive, AIA Australia and New Zealand

Chair

Colin Tate

Chief executive, Conexus Financial

12:15pm

BROADCAST ENDS